SMS Messaging Terms

Consent

SMS campaigns must be built around consent-based messaging. Clients are responsible for ensuring they have appropriate consent from recipients before sending any messages. AxanWoke helps design workflows that reflect consent practices but does not verify or guarantee consent.

Opt-Out

All SMS workflows should include clear opt-out instructions (e.g., "Reply STOP to unsubscribe"). AxanWoke configures opt-out handling within the CRM or messaging platform. Clients are responsible for ensuring opt-out requests are honored promptly.

Message Frequency

Message frequency depends on the campaign type, workflow design, and client configuration. AxanWoke does not determine or guarantee optimal message frequency. Clients should follow carrier guidelines and best practices.

A2P 10DLC Registration

All business messaging in the US requires A2P 10DLC registration. AxanWoke helps prepare the technical setup and workflow requirements for registration, but carrier approval is determined by the relevant carriers and platforms. Approval is not guaranteed.

Deliverability

Message deliverability depends on many factors including registration status, campaign type, message content, recipient behavior, list quality, throughput, and carrier policies. No provider can guarantee message delivery. AxanWoke helps build workflows designed around responsible practices.

Carrier Policies

Carriers may filter, block, or delay messages that do not comply with their policies. AxanWoke is not responsible for carrier actions, including message filtering or blocking.

Client Responsibilities

Clients are responsible for the following obligations when using SMS messaging systems built by AxanWoke:

• •Consent: Ensuring appropriate consent from all recipients before sending messages.
• •Registration: Providing accurate business information for A2P 10DLC registration.
• •Legal compliance: Complying with all applicable laws (TCPA, state regulations, etc.).
• •List quality: Maintaining clean, consent-based contact lists.
• •Opt-out handling: Honoring opt-out requests promptly.
• •Content matching: Ensuring message content matches the registered campaign type.

No Guarantee

AxanWoke does not guarantee carrier approval, message delivery, response rates, inbox placement, leads, appointments, or any business results from SMS campaigns.

Support

For questions about SMS messaging terms, contact us at info@axanwoke.com or +92 308 9331398.

Disclaimer: These terms are provided for informational purposes and do not constitute legal advice. Clients should consult with qualified legal counsel regarding their specific SMS compliance obligations.